We developed a custom CRM solution for a trade company, automating their back-office operations and enabling full control over inventory, documents, and client interactions through a secure and scalable system.

Our customer is a growing trade company specializing in the distribution of consumer goods across multiple regions. To support this growth, we implemented a CRM for distribution companies, ensuring streamlined client management, optimized workflows, and real-time visibility across operations.

As the company scaled, they encountered limitations with their legacy tools, which were fragmented and heavily reliant on manual input. The lack of a centralized system led to inefficiencies in client management, retail inventory management system processes, and documentation workflows. Internal operations were slowed down by paper-based workflows and inconsistent data handling, which impacted productivity and transparency.

Our specialists created a specialized CRM system with the following functionality:

• multi-level user access
• accounting for the receipt of goods
• accounting of shipments of goods
• electronic document management
• developed an electronic invoice

The platform was built using Vue.js, JavaScript, Sass, and Firebase, with Webpack code splitting implemented to ensure fast load times and optimized performance in production environments.

With the help of trade automation solution the company achieved:

• business process automation software, reducing manual input and human errors
• Increased employee productivity through systemized workflows
• Enhanced accuracy in inventory and financial tracking
• Improved operational efficiency thanks to a single, integrated interface