System of electronic services in catering restaurants
Country
Poland
Industry
Catering
Timeline
12 months
Team
1 PM, 2 FE, 1 BE, 1 UX/UI, 1 QA
Country
Poland
Timeline
12 months
Industry
Catering
Team
1 PM, 2 FE, 1 BE, 1 UX/UI, 1 QA
Abyron refined and optimized catering software for public restaurants, enhancing usability for both customers and staff. The solution includes an updated interface, improved authorization methods, promotional notifications management, and an optimized electronic queue system for peak hours, making the platform faster, more intuitive, and efficient.
The client, a leading public catering operator, faced inefficiencies with their existing software, which limited order capacity, complicated customer login, and struggled with staff workflow during peak hours. They needed a solution that would streamline operations, improve customer experience, and enhance staff productivity while supporting restaurant promotions effectively.
After thoroughly reviewing the existing code base, our team set the following objectives:
- Conduct a complete interface refresh to improve order capacity and intuitive navigation.
- Add new and improve previous authorization methods to simplify the process and reduce user login time.
- Organize quality display of promotional notifications about special offers and promotions, using restaurant promotions management.
- Optimize the layout to take into account different order sorting sequences to improve the electronic queue system, which is especially important during peak hours when the load on the system increases.
The implementation of the proposed improvements has brought many significant benefits to the client:
- Increased service speed through interface optimization and work order management system.
- Increased customer satisfaction through variation of authorization methods and intuitive navigation.
- Optimization of staff work by means of order sorting, purchase order solutions, and the electronic queue system.
As a result of the work performed, the client received a modern, convenient, and efficient product that not only meets current market requirements as the best restaurant management system but also contributes to the sustainable business growth strategies of their business. Additionally, the introduction of staff efficiency tools and creative restaurant solutions has further enhanced their operational capabilities.
PHP
PostgreSQL
Redis
Vue.js