We developed a scalable B2C eCommerce platform with a custom-built CRM for a building materials supplier, enabling seamless B2B and B2C operations — from bulk order management system features for construction companies to individualized purchases for private customers — along with real-time inventory tracking and automated order processing.

Our customer is a construction materials supplier serving both large construction companies and private individuals. Operating in a competitive and logistics-heavy industry, the company faced challenges in managing high volumes of orders, tracking stock levels in real time, and processing documents efficiently.

Our team has developed a specialized CRM system that:

• keeps records of receipts and shipments of goods,
• has multi-level user access, which provides secure access to confidential data,
• electronic document management, with the output of the necessary documentation of the desired format for printing.

This system allowed the company to:

• automate the company's business processes,
• reduce order processing time,
• reduce the number of errors when placing orders,
• improve the quality of customer service,
• increase the company's profit.